1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the gaming services (the “Service”) provided through cazzygames.com. The Service is owned and operated by 3-102-964713 SRL, with its registered address at Barrio Dent, Oficentro Ofident, Oficina 3 (400 metros Norte y 50 metros Este de Auto Mercado), San Pedro, Montes de Oca, Costa Rica, a company licensed and regulated by the Anjouan Gaming Authority under Licence Number ALSI-202607065-F12 (“Company”, “we”, “us”, “our”).

By registering an account or using the Service, you acknowledge that you have read, understood, and agreed to these Terms.

2. Eligibility

• 2.1 Access to the Service is permitted only to individuals who are 18 years of age or older, or who have reached the legal age of majority in their jurisdiction, whichever is higher.
• 2.2 You may not use the Service from any jurisdiction where online gaming is restricted or prohibited.
• 2.3 We may request proof of age and identity at any time, and access to the Service may be suspended until satisfactory verification is provided.
• 2.4 We reserve the right to restrict access from high-risk jurisdictions or sanctioned territories in accordance with AML/CFT obligations.
• 2.5 You are solely responsible for ensuring that your use of the Service complies with the laws applicable in your jurisdiction. CazzyGames does not provide legal advice and accepts no liability where your use of the Service breaches local laws.
• 2.6 Accounts may only be registered and used by natural persons for personal entertainment. Corporate, business, shared, or jointly-owned accounts are strictly prohibited.

3. Account Registration

• 3.1 You must provide accurate, complete, and up-to-date information when creating your account.
• 3.2 Each customer is permitted one account only. Duplicate or multiple accounts may be closed and reviewed in line with our Fraud and Risk procedures.
• 3.3 Accounts may be subject to verification at any time, including KYC, PEP screening, sanctions checks, and source-of-funds reviews.
• 3.4 If your personal information changes, you must notify Customer Support. Updates to personal information can only be made by our Compliance team following document verification.
• 3.5 You must ensure that all personal information associated with your account remains accurate and up to date. Failure to update your information may result in account suspension until verification is completed.
• 3.6 You may not permit any other person to access or use your account. Any activity conducted through your account will be treated as having been performed by you.

4. Restricted Use

• 4.1 You may not use the Service for any unlawful, fraudulent, or prohibited purpose.
• 4.2 You may not use the Service to facilitate money laundering, terrorism financing, or any criminal activity.
• 4.3 These restrictions are disclosed within these Terms & Conditions, which you must accept before accessing or playing. By agreeing, you acknowledge that any breach may result in account suspension, forfeiture of funds, and reporting to relevant authorities under Anjouan licensing requirements.
• 4.4 Breach of this clause may result in account suspension, reporting to authorities, and forfeiture of funds.
• 4.5 Use of VPNs, anonymizers, or false information to bypass restrictions is prohibited.
• 4.6 High-risk jurisdictions include territories identified by the Financial Action Task Force (FATF), international sanctions bodies, or the Anjouan Gaming Authority as presenting elevated AML/CFT risks. Access from such jurisdictions may be restricted without notice.

Related Policies

For more information, please refer to the following:

• Privacy Policy
• Bonus Policy
• Responsible Gaming Policy
• Complaints Procedure
• Withdrawal Policy
• KYC Policy
• Refund Policy
• Fair Gaming / RNG Page
• Self-Exclusion Policy

5. Deposits

• 5.1 Deposits must be made using payment methods registered in your own name.
• 5.2 We may request verification of ownership of any payment method used.
• 5.3 Deposits are credited to your account once confirmed by the payment processor.
• 5.4 Minimum and maximum deposit limits apply and may vary by payment method.
• 5.5 Suspicious or unusual deposit behaviour may trigger AML/CFT reviews.
• 5.6 Some payment methods may incur processing fees or currency conversion charges. These fees are applied by the payment provider and are outside our control.
• 5.7 Deposits made using payment methods not registered in your name, including third-party cards, wallets, or bank accounts, are prohibited and may result in account suspension.
• 5.8 Crypto transactions are subject to FATF Travel Rule compliance and automated wallet screening, including checks for:

• Sanctioned entities
• High-risk wallet flags
• Mixer/tumbler usage
• Other blockchain risk indicators (if appropriate)

6. Bonuses

• 6.1 Bonus terms, wagering requirements, and restrictions are published separately. Please refer to the Bonus Policy link provided for more information: Bonus Policy.
• 6.2 Bonus funds are subject to specific wagering rules that differ from cash deposits.
• 6.3 Bonus Abuse means conduct that intentionally exploits a bonus, promotion, or reward in a manner that is inconsistent with the intended purpose of the promotion or these Terms. Bonus abuse may include, without limitation:

• Opening or using more than one account to claim the same promotion, where multiple accounts are prohibited by these Terms.
• Providing false, misleading, or inaccurate information to obtain a bonus or promotional benefit.
• Colluding with other players to obtain an unfair advantage from a promotion.
• Exploiting a software error, technical malfunction, or unintended game behaviour to obtain a bonus or promotional benefit.
• Any other activity that deliberately circumvents the eligibility requirements or wagering conditions of a promotion.

Where the Operator has reasonable grounds to believe that bonus abuse has occurred, it may investigate the account and, where appropriate, cancel the relevant bonus, remove any promotional benefits and winnings derived directly from the bonus, or take any other action permitted under these Terms and applicable law.

• 6.4 Bonus eligibility may be restricted based on jurisdiction, risk profile, or account status.
• 6.5 Bonus wagering must be completed before withdrawal of bonus-related winnings.

7. Account Security

• 7.1 You are responsible for all activity conducted through your account.
• 7.2 You must notify us immediately if you suspect unauthorized access or account compromise.
• 7.3 We may temporarily suspend your account during security investigations to protect your funds and personal information.
• 7.4 You must keep login credentials confidential and secure. Sharing or disclosing credentials to third parties is strictly prohibited.
• 7.5 Password resets may require additional verification, including identity checks, to ensure account security.
• 7.6 Two-Factor Authentication (2FA) is strongly recommended for enhanced account protection. CazzyGames may require 2FA for accounts presenting elevated risk, including but not limited to suspicious activity, high-value transactions, or access from high-risk jurisdictions.
• 7.7 Any failure to maintain adequate account security, including use of weak passwords or disabling recommended safeguards, may result in suspension, forfeiture of funds, or liability for losses incurred.
• 7.8 CazzyGames reserves the right to report suspected account compromise, fraud, or unauthorized access to regulators, payment providers, and law enforcement agencies.

8. Withdrawals

8.1 General Withdrawal Conditions

Withdrawals are processed in accordance with Anjouan regulations, AML/CFT obligations, and internal risk controls.

8.2 AML Wagering Requirement on Cash Deposits

All cash deposits must be wagered at least one (1) time before a withdrawal can be processed. If a withdrawal is requested before this requirement is met, the withdrawal will be rejected and the funds returned to the player’s account balance until wagering is completed. This requirement applies only to cash deposits.

8.3 Identity Verification Prior to Withdrawal

We may require:

• photo ID
• proof of address
• selfie verification
• verification call
• enhanced due diligence checks

Withdrawals will not be processed until verification is complete.

8.4 Withdrawal Methods

Withdrawals must be made to the same payment method used for the deposit, unless unavailable. Alternative methods may require additional security checks.

8.5 Inaccessible or Locked Accounts

If your account is inaccessible, dormant, locked, or closed, contact Customer Support to request a withdrawal. Funds will be released only after successful verification.

8.6 Weekly Withdrawal Limits

The standard weekly withdrawal limit is $5,000 (or currency equivalent). For accounts under risk or AML review, temporary lower limits may apply. Requests for higher withdrawal limits will be reviewed internally and approved only once all risk, AML, and account-history checks are completed. Withdrawal limits are not linked to win-to-deposit ratios.

8.7 Restricted Use Policy Breaches

Withdrawals may be delayed or denied if you breach the Restricted Use Policy or engage in prohibited activity.

8.8 Withdrawal Processing Times

Most withdrawals are processed within 24–48 hours, subject to verification and risk checks.

• Fiat withdrawals: Usually 24–48 hours, depending on PSP settlement times and risk checks.
• Crypto withdrawals: Often processed same day, since no PSP is involved.

8.9 Withdrawal Reversals

Withdrawals that have not yet entered processing may be reversed by the player through the cashier page. Once processing begins, reversals are no longer possible.

8.10 Auto-Withdrawal Eligibility

Players who progress within the Loyalty Programme may qualify for auto-withdrawals, subject to ongoing risk review. Auto-withdrawals can be paused at any time if AML/CFT or risk checks are required.

9. Payment Transactions & Processors

• 9.1 You must not attempt to reverse or charge back payments. Chargebacks may incur a $50 USD administrative fee and recovery of losses. This fee reflects the administrative cost of processing chargebacks.
• 9.2 We may use licensed third-party payment processors. By using the Service, you accept their terms.
• 9.3 All transactions may be monitored for AML/CFT compliance. Suspicious activity will be reported to the relevant authorities.
• 9.4 Crypto transactions are subject to FATF Travel Rule compliance and automated wallet screening, including checks for:

• Sanctioned entities
• High-risk wallet flags
• Mixer/tumbler usage
• Other blockchain risk indicators (if appropriate)

• 9.5 CazzyGames is not responsible for delays caused by payment processors, banks, blockchain networks, or third-party systems.

10. Errors

• 10.1 In the event of system malfunction, affected bets may be voided.
• 10.2 If a bet is accepted at materially incorrect odds due to human or system error, we may void or correct the wager.
• 10.3 We may recover any overpaid amounts and adjust your account accordingly.
• 10.4 You must not exploit system errors; doing so may result in account closure, forfeiture of funds, and reporting to regulators.
• 10.5 You must notify Customer Support immediately if you become aware of any error affecting your account, balance, or gameplay.
• 10.6 Where overpayments or erroneous credits occur, CazzyGames may recover such funds from your account balance, future deposits, or pending withdrawals.
• 10.7 In cases of dispute, system logs and certified RNG records will be considered final and binding.
• 10.8 Repeated attempts to exploit or conceal errors may be treated as fraudulent activity under Clause 16 (Fraud), with enforcement measures including permanent account closure and legal action.

11. Rules of Play, Refunds & Cancellations

• 11.1 Event outcomes are based on official results at settlement time.
• 11.2 We may correct or adjust results if a human or system error is identified.
• 11.3 If a governing body overturns a result within the payout period, affected wagers may be refunded.
• 11.4 Draw rules apply as specified per market.
• 11.5 If an event result cannot be verified, wagers may be voided and refunded.
• 11.6 We may adjust wager limits at any time.
• 11.7 You are responsible for reviewing your betting history.
• 11.8 A matchup has action as long as the correct teams are listed.
• 11.9 If an event is postponed and not resumed within 72 hours, wagers may be voided unless tournament-progress markets apply.
• 11.10 Incorrect event dates do not invalidate wagers.
• 11.11 Stand-ins do not invalidate results.
• 11.12 We may remove events or markets at our discretion.
• 11.13 All gameplay must comply with Anjouan fairness and RNG standards.
• 11.14 Where applicable, the rules, terms, and payout structures of the game provider or software supplier take precedence over any conflicting information displayed on the Website.

12. Communications

• 12.1 Customer Support operates 24/7 unless otherwise stated on the Website. Support availability may vary by language. — support@cazzygames.com
• 12.2 We may contact you via email or through the Website.
• 12.3 CazzyGames provides customer support in the following languages: English, French, German, Spanish, and Portuguese.
• 12.4 You may opt out of promotional emails at any time.
• 12.5 Formal complaints must be submitted in English. General support queries may be handled in any supported language. Important account notifications cannot be opted out of.

13. Our Liability

• 13.1 We take no responsibility for any loss or damage that you may suffer as a result of unauthorised access to your Account.
• 13.2 We take no responsibility for any loss or damage you may incur as a result of failing to keep your login credentials secure and private, including the use of weak or easily compromised passwords. For enhanced account protection, we strongly recommend enabling two-factor authentication (2FA).
• 13.3 To the fullest extent permitted by applicable law, CazzyGames shall not be liable to you for any loss or damage, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising out of or in connection with:

• your use of, or inability to use, the Services;
• reliance on the accuracy, completeness, or currency of any content, odds, results, or information displayed on the Website;
• interruption, suspension, delay, or failure of the Services or Website for any reason;
• any error, malfunction, pricing mistake, or settlement error;
• loss of profit, revenue, anticipated winnings, business opportunity, data, or any indirect, special, consequential, exemplary, or punitive damages;
• acts or omissions of third-party payment processors, game providers, software suppliers, or other third parties connected to the Services.

• 13.4 Where liability cannot be excluded by law, CazzyGames’ total aggregate liability shall not exceed the total value of funds deposited by you in the twelve (12) months preceding the event giving rise to the claim.
• 13.5 Nothing in these Terms excludes or limits CazzyGames’ liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
• 13.6 You acknowledge that gambling involves an inherent risk of financial loss. By using the Services, you accept full responsibility for your gambling decisions and warrant that you are not gambling with funds you cannot afford to lose.

14. Force Majeure

• 14.1 CazzyGames shall not be liable for any delay or failure to perform obligations caused by events beyond its reasonable control, including:

• natural disasters;
• epidemics or public health emergencies;
• war, terrorism, civil unrest;
• contamination or hazardous events;
• government or regulatory actions;
• fire or explosion;
• utility or telecommunications failures;
• payment processor or banking system failures;
• labour disputes;
• cyber-attacks or malicious interference;
• outages, disruptions, or technical failures affecting the Slotegrator platform;
• outages or failures involving integrated game providers, aggregators, or other third-party systems required to deliver our services.

• 14.2 If a Force Majeure event occurs, CazzyGames will notify you as soon as reasonably practicable and take reasonable steps to minimise its impact.
• 14.3 If a Force Majeure event continues for more than thirty (30) days, obligations may be suspended without liability.
• 14.4 If withdrawals or settlements cannot be processed due to a Force Majeure event, affected funds will be held securely and processed once the event has ceased.

15. Gambling by Those Under Age

• 15.1 If we suspect you are under 18 years old, or below the legal age of majority in your jurisdiction, your account will be suspended immediately to prevent further activity.
• 15.2 If underage use is confirmed:

• all winnings will be forfeited
• deposits may be returned to the original payment method or, at our discretion, held until you reach the age of majority
• the account will be permanently closed

• 15.3 Fraudulent use of under-age provisions, including attempts to misrepresent age or act on behalf of a minor, may result in legal action and reporting to relevant authorities.
• 15.4 We reserve the right to request proof of age at any time. Failure to provide satisfactory documentation will result in account suspension and possible closure.
• 15.5 Parents and guardians are advised to take appropriate measures to prevent minors from accessing gaming services, including securing devices, restricting payment methods, and using content-filtering software.

16. Fraud

• 16.1 Where fraud results in financial loss to CazzyGames, we may recover damages from account balances, withheld funds, or future deposits.
• 16.2 We may withhold payments, suspend accounts, and pursue legal action if you engage in fraud, dishonesty, or criminal activity.
• 16.3 Fraud includes, but is not limited to:

• Chargeback abuse
• Multi-accounting
• Bonus abuse
• Identity fraud
• Collusion
• Payment method misuse
• Account takeover or unauthorized access
• Use of automated tools, bots, or scripts to manipulate gameplay or transactions

• 16.4 Any attempt to circumvent security systems, verification processes, or responsible gaming controls will be treated as fraudulent activity.
• 16.5 CazzyGames reserves the right to share information about fraudulent accounts or activities with regulators, payment providers, law enforcement, and industry partners.
• 16.6 Accounts suspected of fraud may be frozen pending investigation. Funds may be withheld until the investigation is complete, and players may be required to provide additional documentation to verify identity and payment methods.
• 16.7 Fraudulent activity may result in permanent account closure, forfeiture of winnings, and exclusion from all CazzyGames services.

17. Intellectual Property

All content, software, systems, trademarks, logos, graphics, and materials made available through the Service are the exclusive property of the Company or its licensed partners. These rights are protected by applicable intellectual-property laws and may not be copied, reproduced, distributed, modified, or used without prior written authorisation.

Any unauthorised use of the Company’s intellectual property, including attempts to reverse-engineer, extract, replicate, or commercially exploit any part of the Service, may result in immediate account termination and legal action.

18. Licence to Use the Service

You are granted a limited, non-exclusive, non-transferable licence to access and use the Service strictly for personal entertainment purposes. This licence does not grant you any rights to the underlying software, systems, intellectual property, or content.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or otherwise exploit any part of the Service. Any unauthorised use of the Service or its content may result in account termination and legal action.

19. Prohibited Behaviour

Prohibited behaviour includes unlawful activity, fraud, malware, harassment, impersonation, automated account creation, cheating, hacking, reverse engineering, spam, or mass messaging.

We may suspend or terminate your account for prohibited behaviour.

20. Third-Party Links

We are not responsible for third-party websites linked from the Service.

21. Responsible Gaming

• 21.1 We are committed to responsible gaming in accordance with Anjouan standards.
• 21.2 You may request:

• self-exclusion
• deposit limits
• loss limits
• session limits
• cooling-off periods
• reality checks

• 21.3 Requests will be applied as soon as reasonably practicable.
• 21.4 We do not permit gaming by minors or vulnerable persons.
• 21.5 Support organisations include GamCare, Gambling Therapy, and Gamblers Anonymous.
• 21.6 Mandatory limits may be applied if required.
• 21.7 Self-exclusion may apply across all brands operated by 3-102-964713 SRL where required by regulatory obligations.
• 21.8 Deposit, loss, and session limits apply to casino and sportsbook products unless otherwise stated.

22. Self-Exclusion & Player Protection

• 22.1 You may request a temporary or permanent self-exclusion at any time. Temporary exclusions apply for a defined period, while permanent exclusions remain in place indefinitely.
• 22.2 Permanent self-exclusions are final and cannot be reversed under any circumstances. Once applied, the account will remain permanently locked.
• 22.3 CazzyGames may apply temporary or permanent exclusions where required under AML/CFT regulations, Responsible Gaming obligations, or where player behaviour indicates elevated risk.
• 22.4 Any wagers placed and confirmed before the exclusion request is processed will remain valid and will be settled in accordance with these Terms.

23. Fair Gaming & RNG Compliance

• 23.1 All games use certified Random Number Generator (RNG) technology to ensure fairness and unpredictability of outcomes.
• 23.2 RNGs are tested and certified by independent laboratories approved under Anjouan regulations and recognized international standards.
• 23.3 Game outcomes cannot be influenced or altered by players, staff, affiliates, or third parties.
• 23.4 Any suspected manipulation, technical interference, or exploitation of software vulnerabilities may result in investigation, suspension of accounts, and voiding of wagers.
• 23.5 CazzyGames reserves the right to suspend gameplay, withhold winnings, and conduct technical audits if irregular patterns are detected.
• 23.6 Players acknowledge that RNG outcomes are final and binding. Disputes regarding game results will be resolved based on certified RNG logs and independent laboratory verification.
• 23.7 Attempts to reverse-engineer, manipulate, or exploit RNG systems constitute fraud and may lead to permanent account closure, forfeiture of funds, and reporting to regulators.
• 23.8 CazzyGames maintains audit trails of all RNG activity to ensure transparency and compliance with Anjouan licensing requirements.

24. Dormant & Inactive Accounts

• 24.1 An account with no login activity for 12 consecutive months will be classified as Dormant.
• 24.2 Dormant account fees are clearly disclosed within these Terms & Conditions and applied strictly in accordance with Anjouan regulatory guidelines. The following fee structure applies:

• A $5 monthly administrative fee will be charged starting from the date the account becomes Dormant (after 12 months of inactivity).
• Fees are cost-based, reflecting the administrative and security expenses associated with maintaining inactive accounts.
• Dormant fees will never exceed the available account balance.
• Dormant fees will stop immediately once the account is reactivated or the balance reaches zero.

• 24.3 Accounts with no activity for 24 consecutive months may be classified as Inactive and may be closed in accordance with regulatory requirements.
• 24.4 Account funds may be forfeited only after prolonged inactivity and repeated unsuccessful attempts to contact the account holder, and only in accordance with Anjouan regulatory requirements.
• 24.5 Dormant accounts must undergo verification before reactivation to ensure compliance with AML/CFT obligations.

25. Complaints & Dispute Resolution

25.1 How to Raise a Complaint

All complaints must begin with Customer Support. Players should first contact our Support Team via Live Chat or email. Most issues can be resolved at this initial stage.

Step 1 — Contact Customer Support

Players must first raise their concern with Customer Support. The Support Team will review the issue, request any necessary information, and attempt to resolve the matter promptly.

Step 2 — Request Assistance From a Support Manager

If Customer Support is unable to resolve the query, the player may request escalation to a Customer Support Manager.

The Manager will:

• Review the case in detail
• Examine any relevant evidence
• Provide a more comprehensive response

This step ensures a secondary internal review before a formal complaint is initiated.

Step 3 — Formal Complaint Submission

If the player remains dissatisfied after the Manager’s review, they will be provided with the CazzyGames Complaints Form to submit a formal complaint.

The form collects all information required for a full investigation, including:

• Personal and account details
• Description of the issue
• Relevant dates, times, and transaction references
• Supporting evidence (screenshots, logs, documents)
• Verification documents, if required

Once submitted, the complaint is logged and assigned a Case ID, which must be quoted in all further correspondence.

Step 4 — Investigation and Response Timeframes

• 25.2 CazzyGames aims to acknowledge all complaints within 72 hours.
• 25.3 A full response is typically provided within 28 days, in accordance with Anjouan regulatory expectations.

If additional time is required due to complexity, the player will be informed.

Step 5 — Escalation to Management or Independent Arbitration

• 25.4 If the complaint remains unresolved after CazzyGames’ final response, the matter may be escalated to senior management or to an independent arbitration body approved under Anjouan licensing.
• 25.5 The Anjouan Gaming Authority may review matters relating to operator conduct or regulatory compliance. The Authority does not adjudicate gameplay outcomes or financial disputes, which are resolved through independent arbitration as outlined above.

Step 6 — Access to Complaint Records

• 25.6 Players may request a copy of their complaint file, including investigation notes and final determinations, subject to data-protection requirements.

26. Data Protection & Privacy

• 26.1 CazzyGames is committed to protecting your personal information and handling it securely, lawfully, and transparently.
• 26.2 All personal data is processed in accordance with our Privacy Policy, which explains what information we collect, how it is used, how long it is retained, and your rights regarding your data.
• 26.3 By using the CazzyGames website, you acknowledge that you have read and agreed to the Privacy Policy.
• 26.4 Personal data may be used for account verification, fraud prevention, responsible-gaming monitoring, payment processing, and compliance with regulatory requirements.
• 26.5 We implement appropriate technical and organisational measures to safeguard your information, including encryption, access controls, secure storage, and continuous monitoring for suspicious activity.
• 26.6 Your data will never be sold or shared with third parties except where required for regulatory compliance, payment processing, fraud prevention, or service provision.
• 26.7 If you activate a Self-Exclusion or Timeout, all marketing communications from CazzyGames will be disabled for the duration of the exclusion period.
• 26.8 For full details on how your information is collected, stored, and protected, please refer to the CazzyGames Privacy Policy.

27. Prohibited Jurisdictions

• 27.1 You may not use the Service from prohibited jurisdictions. Mandatory Prohibited Jurisdictions: United States, United Kingdom, France, Netherlands, Australia, Spain, Italy, Germany, Denmark, Sweden, Belgium, Curaçao, Iran, Iraq, Syria, North Korea, South Sudan, Sudan, Libya, Afghanistan, Cuba, Democratic Republic of Congo, Zimbabwe.
• 27.2 Access may be restricted from sanctioned or high-risk territories.
• 27.3 Use of VPNs to bypass restrictions is prohibited.

28. Sanctions, PEP & AML Compliance

• 28.1 All customers are screened against sanctions and PEP lists.
• 28.2 Enhanced due diligence may be required.
• 28.3 Failure to provide documents may result in suspension.
• 28.4 Suspicious activity will be reported to authorities.

29. Termination of Account

CazzyGames complies with all regulatory reporting, record-keeping, and supervisory obligations required by the Anjouan Gaming Authority. We cooperate fully with compliance reviews, audits, and investigations conducted by the Authority or its appointed representatives.

• 29.1 CazzyGames may suspend or terminate your account at any time where there is a breach of these Terms, concerns relating to AML/CFT compliance, evidence or suspicion of fraud, or Responsible Gaming risks.
• 29.2 If your account is under investigation, any funds associated with the account may be temporarily withheld until all reviews, verifications, or regulatory checks have been completed.
• 29.3 You may request voluntary account closure at any time by contacting Customer Support. Closure will be processed once all outstanding withdrawals, verifications, and compliance checks have been completed.
• 29.4 Accounts closed voluntarily may be reopened upon request, subject to verification and risk review. Accounts closed for AML/CFT, fraud, or RG concerns cannot be reopened.
• 29.5 Players may request a copy of their personal data before account closure, subject to data-protection requirements.

30. General Provisions

• 30.1 These Terms remain in full force and effect for as long as you access or use the Service.
• 30.2 Words expressed in the singular include the plural, and words expressed in the plural include the singular. References to any gender include all genders.
• 30.3 Any waiver, variation, or amendment to these Terms must be issued in writing by CazzyGames to be valid.
• 30.4 Your continued use of the Service following any update or modification to these Terms constitutes your acceptance of the revised Terms.
• 30.5 In the event of any inconsistency between translated versions of these Terms, the English version shall prevail.
• 30.6 These Terms are governed exclusively by the laws and regulations of Anjouan.
• 30.7 These Terms constitute the entire agreement between you and CazzyGames regarding your use of the Service and supersede any prior agreements or understandings.
• 30.8 CazzyGames may update, amend, or replace these Terms at any time to reflect regulatory requirements, operational changes, or improvements to the Service.